Terms & Conditions
Last updated: 1/14/2026
Welcome to zondexglobiz (“we”, “our”, “us”).
By accessing or using our website https://zondexglobiz.com
, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
Business Information
Legal Business Name: zondexglobiz
Location: Abuja, Nigeria
Email: info@zondexglobiz.com
Phone: +234 903 724 2120
Website: https://zondexglobiz.com
We operate as an online restaurant (cooked food) and clothing store, offering delivery only within Abuja.
Use of Our Website
You must be at least 18 years old or have parental/guardian permission to place an order.
You agree to provide accurate and complete information when placing an order.
Orders may be placed as a guest or through an account.
Food Orders (Cooked Food) Order Confirmation
All food orders are considered final once confirmed.
Customers may cancel an order only within 5 minutes of placing the order and only if the food has not been packaged.
Refunds & Errors
We do not offer cash refunds for food orders.
Refunds are issued only as store coupons and only in the following cases:
Wrong food item delivered
Food not delivered
Coupons issued can be used on future orders and are non-transferable.
Clothing Orders & Returns
Clothing items may be returned within 7 days of delivery only if the wrong item was delivered.
Returned items must be unused and in original condition.
Customers are responsible for return shipping costs.
Refunds for clothing items are issued as coupons only.
Sale items are not returnable.
Delivery Policy
Delivery is available only within Abuja.
Delivery fees are calculated at checkout based on location.
Estimated delivery time is 5–10 minutes, depending on location and conditions.
Customers are responsible for providing the correct delivery address.
If a customer is unavailable at the time of delivery, any resulting issues or losses are the customer’s responsibility.
Payments
We accept the following payment methods:
Card payments
Bank transfer
❌ Cash on delivery is not accepted.
All prices are listed in Nigerian Naira (NGN).
Prices may change at any time without prior notice.
Food Safety & Allergies
Our meals are prepared with care and quality standards.
Our kitchen may handle ingredients that contain allergens.
Customers are responsible for disclosing any food allergies before placing an order.
We are not liable for allergic reactions caused by undisclosed allergies.
User Accounts & Responsibilities
Users may order as guests or create an account.
If you create an account, you are responsible for maintaining the confidentiality of your login details.
We are not responsible for unauthorized access resulting from user negligence.
Limitation of Liability
We are not liable for delays caused by traffic, weather conditions, or third-party delivery issues.
Our maximum liability for any claim shall not exceed the total value of the order placed.
We are not responsible for losses resulting from incorrect information provided by customers.
Intellectual Property
All content on this website, including text, images, logos, and designs, belongs to zondexglobiz and may not be used or reproduced without permission.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect once posted on the website.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 info@zondexglobiz.com
📞 +234 903 724 2120